Windows TROUBLESMedium

Microsoft Store does not open in Windows 10/11

Microsoft Store does not open, crashes, or freezes on startup. The cause is usually a cache, system files, or services failure.

Updated at February 11, 2026
5-10 min
Easy
FixPedia Team
Применимо к:Windows 10Windows 11

If Microsoft Store does not open, closes instantly, or hangs on a blank window — the problem is most often related to corrupted cache or system components.

Below are the quickest solutions.


Method 1: Reset Store Cache

  1. Press Win + R
  2. Type:
wsreset.exe
  1. Press Enter
  2. Wait for Microsoft Store to restart automatically

This is the simplest and often effective method.


Method 2: Reset the app through settings

  1. Open Settings → Apps → Installed apps
  2. Find Microsoft Store
  3. Open Advanced options
  4. Click Repair
  5. If that didn’t help — click Reset

Method 3: Check system files

Open Command Prompt as an administrator:

sfc /scannow

After it finishes, restart your computer.


Method 4: Re-register Microsoft Store

Open PowerShell as an administrator and run:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {
Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"
}

Wait for it to complete and restart the system.


Additional reasons

  • Incorrect date and time in the system
  • Windows Update Center is disabled
  • Internet connection issues
  • Corrupted user profile

Conclusion

In most cases, the command wsreset.exe or resetting the app through settings helps. If the Store still does not open — use system file checking and re-registration.

FixPedia

Free encyclopedia for fixing errors. Step-by-step guides for Windows, Linux, macOS and more.

© 2026 FixPedia. All materials are available for free.

Made with for the community